![]() I hope this helps! Let us know if you have any questions going forward. I always recommend requesting to be forwarded to a “level 2 or level 3 technician” when contacting the ISP since the front-line representatives typically only have access to basic diagnostics and troubleshooting tools. This seems to be a reoccurring issue and it can indicate that if you’re playing the game while it’s still downloading, it may be stuck on 0 until you allow the game to fully download. They might need to adjust network-level security/firewall settings on your modem or temporarily replace the device to narrow it down further. Try creating a new administrator account to resolve permissions issues. Check your network configuration to find any issues with your firewall, router, or port settings. ![]() In these situations, ultimately we can only recommend contacting the Internet Service Provider (ISP) for assistance determining what is causing the issue to occur on that specific network. Uninstalling and reinstalling the desktop app may resolve rare launcher issues. I go back to reinstall the battle net application, and every time I try to download it I get stuck on Downloading new files. net Application Stuck on Downloading New Files. Stuck On Downloading New Files I had to delete battle net & Warzone off my PC due to an issue with the game. If the Desktop App finishes installing when using an alternate network, at that point we can be sure that the issue is isolated to the primary network. Our goal is to showacase Battle Net Stuck On Initializing content across. Solution 12: Delete the Battle.Net Folder If the very installation files are incomplete or corrupt, might fail to download data or games. Net Agent Cant install the game, the download is stuck If youre stuck. Hey there Bazookabird, thanks for reaching out with that information! Can you temporarily test an alternate network such as a mobile hotspot or VPN? This will help us quickly determine whether the issues are network-related. I cant delete my old battle net files because I dont have them - clean Win. ![]()
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